US Arbitration Giant Launches Legal Layer for Agentic AI Commerce
A major US arbitration firm introduces a legal framework to resolve disputes in autonomous AI transactions.

A leading US arbitration provider — widely believed to be JAMS — has rolled out a dedicated 'legal layer' designed to handle disputes arising from agentic commerce, where AI agents conduct transactions autonomously.
Mance Harmon, co-founder of Hedera, commented: “As agentic AI transactions increase, we need to know there’s a clear answer to what happens if something goes wrong.” The legal layer aims to provide enforceable frameworks for liability and resolution.
What the Legal Layer Covers
- Dispute resolution for transactions executed by AI agents without human intervention
- Smart contract integration to automate arbitration clauses
- Clear liability assignment between AI operators, developers, and counterparties
The service is expected to support industries like decentralized finance, supply chain, and digital goods marketplaces, where agentic commerce is growing rapidly.
This initiative marks one of the first concrete steps by a traditional arbitration body to address the unique challenges of fully autonomous economic activity.